14-Day Return Policy (Store Credit Only)

We want you to be happy with your purchase. If you are not completely satisfied, you may return eligible items within 14 days of the original purchase date for store credit.

Return Eligibility

To qualify for a return:

• Items must be returned within 14 days of the purchase date.

• Items must be unused, unworn, and in their original condition.

• All original tags, packaging, and accessories must be included.

• Proof of purchase (receipt or order confirmation) is required.

Online Store Credit

• Approved returns will be issued as store credit only.

• No cash refunds or refunds to the original payment method will be provided.

• Store credit may be used toward any future purchase and is non-transferable unless otherwise required by law.

Non-Returnable Items

The following items are not eligible for return:

• Final sale or clearance items.

• Gift cards.

• Personalized or custom-made items.

• Items that have been used, damaged, altered, or are missing original packaging or tags.

Return Process

To initiate a return, please contact us via email at bondedthreadscompany@gmail.com. Once your return is inspected and approved, store credit will be issued.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order so we can assist you.

We reserve the right to refuse any return that does not meet the requirements outlined in this policy.